Paloma – Digital Commerce Platform

Paloma gives your existing system landscape the flexibility it needs to serve your customers perfectly online. In a rapidly changing trading environment, you should offer your customers a consistent and compelling experience - anytime, anywhere.

Headless Web-Shop
Order Management
Integration Hub

Features & Highlights

Product Catalog

All product information from any source (e.g. PIM, MAM and ERP) is prepared by Paloma for all sales channels.

  • PIM & MAM Integration
  • Omni Channel
  • Multilingual
  • Category trees
  • Full text and filter search
  • "As-you-type" search assist
  • Inventory Management
  • Product variations

Shopping Cart & Checkout

Paloma covers shopping cart and order functions across all sales channels and processes incoming orders efficiently and reliably.

  • Flexible checkout process
  • Invoice, Credit Card, PayPal, ...
  • Different delivery types
  • Delivery address validation
  • Country-specific taxation
  • Watch lists & wish lists
  • Minimum order quantity and amount
  • Bulk prices / volume discounts

Marketing

Paloma supports you in addressing your customers consistently and yet individually across all channels.

  • Discount and payment vouchers
  • Dynamic pricing
  • Manage newsletter preferences
  • Subscribe/unsubscribe loyalty programs
  • Marketplace integration
  • Connection Google-Shopping / Toppreise
  • SEO/SEM (Metadata, Keywords, etc.)
  • Tracking of abandoned carts

Customers & Users

To ensure a smooth customer experience, Paloma offers extensive features for communication, self-service and synchronization with CRM systems.

  • CRM Integration
  • Registration of new customers
  • Automated notifications
  • Manage your account
  • Purchase order history
  • Delivery status (SwissPost Logistics)
  • "Order again" feature
  • Merge duplicates

Order Management

Keep track of all your orders at all times thanks to Paloma.

  • Create and manage orders
  • Deliveries / parcel tracking
  • Returns management
  • Invoice management
  • Excel-Exports for Reporting
  • Delivery status (SwissPost Logistics)
  • Integration ERP / accounting
  • Customer and address management

Seamless Integration

Integrate existing systems instead of overlaying them with an all-inclusive e-commerce solution. This prevents data redundancies, creates flexibility and saves costs.

You decide whether you want to implement an individual solution with a specialized provider or use a standard product. Paloma provides secure, highly available access to the resources you need.

Paloma Integrations

Our customers trust in Paloma

We have been offering comprehensive e-commerce solutions for over 10 years.

Please contact us for further information.
We look forward to hearing from you.