Paloma Editions

Our services for your digital transformation

Basic

The basic package for a quick start in online trading

Contact sales
Most popular

Standard

The powerful platform for your online trade

Contact sales

Master

The complete package for digital transformation

Contact sales

The editions in comparison

Basic Standard Master
Paloma Platform
Use from the Cloud
On-Premise installation possible
Online shop
B2C Webshop
B2B Ordering application
Headless Shop (API)
Functions
Multiple shopping baskets
Order history
Watch and order lists
Credit card payments
Customer invoices
Coupon codes
Standard Transaction Mails
Generated price lists
Excel import and export
Individual imports and exports
Individual transaction mails
Approval processes
Order subscriptions
Direct connection of customer systems
EDI / AS2
CSV / SFTP
REST API
Individual connections
Integration of your systems (ERP, CRM, PIM etc.)
Via standard connectors
Integration via Paloma API
Individual interfaces
Management
Order management
Data import (Excel, CSV)
Articles, prices and customers
Multilingual contents
System for call center agents
Customer-specific output channels
Support multiple countries
Multiple currencies and tax rates
Price rules per customer
Graduated prices
Automated processes
Order management
Order processing
Workflow for purchase order processing
Tools for customer support
Dashboard with statistics
Multichannel orders
Individual processes
Request Request Request

Service level made to measure

Choose the required service for your online platform according to your needs

Level 1 Level 2 Level 3
Support At cost 8/5 24/7
Processing within - 12h 4h
Solution finding within - 2 Tage 1 Tag
Guaranteed availability 99.8% 99.9% 99.9%
User documentation
API documentation
Direct contact person

Frequently asked questions about pricing and service level

Why are no concrete price indications given?
The prices vary according to the needs of each customer. Our sales team is happy to work out with you a solution that meets your individual requirements, regardless of the size of your company or your industry.
What is a multichannel order?
A multichannel order is an order placed outside the normal shop solutions, such as via EDI. The multichannel solution allows you to display and process orders from all channels in a standardized way.
Who can support my B2B customers with direct integration if required?
Our competent team will be happy to help your customers integrate with Paloma if necessary. If necessary, we will contact the respective ERP partner to ensure a smooth integration.
How can I integrate exotic and proprietary systems into Paloma?
The Paloma Master Edition allows individual extensions and integrations at all levels. For a concrete integration, please contact us by phone or via the contact form, so that the concrete requirements for the connection can be clarified.